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FAQ
Frequently asked questions
General
Good question! See below for the steps I recommend.
1. Purchase the design via Etsy (https://elliearmstrongart.etsy.com)(1 design provided per purchase - if you would like 2 designs for a 2 sided matchbox please purchase 2 designs)
2. Send me a message via Etsy with exactly which icons and writing you would like to include (up to 10 icons from the list or be creative! I can create icons from photos or any ideas you have). Include color preferences if you have them otherwise I will colorize the icons similar to the examples shown in the listing photos
3. I will send you a proof within 7 days of purchase for you to review and provide edits
4. Once agreed upon, I will send you a digital file ready for uploading to purchase the physical product from an outside vendor (I will send recommendations)
5. You will be ready to upload the design to a vendor or Etsy shop that custom prints the products and purchase the amount of product you want
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No, my listings are digital products only. I do not provide printed invitations, matchboxes, playing cards, cups, napkins, or any physical product. I will send you the final design as a PDF or PNG and will recommend vendors where you can have your products fabricated.
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Yes! I will send you an initial proof based on the customization you provided and if you have any tweaks I will be happy to make changes until you are satisfied with the final design.
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You can send me a message via the contact button (https://www.elliearmstrongart.com/contact)and we can go from there :) Alternatively you can browse my designs, listings, and reviews on my Etsy site.(https://elliearmstrongart.etsy.com) Instagram (https://www.instagram.com/elliearmstrongart/)works too!
Absolutely! That is what makes my designs special - the custom illustrations. I would be more than happy to draw your pet, favorite place, signature cocktail, home, venue, or anything you can think of - all included in the design fee.
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